Dubai Properties deeply values your privacy and the protection of your personal data. This privacy policy details the information we collect, the methods we use to obtain it, the purposes for which we use it, the process by which we obtain your consent, the period for which we retain it in our databases and, if necessary, with whom we share it.
In this privacy policy, the words “website” refer to the Dubai Properties website, “we”, “us”, “our”, and “Dubai Properties”, refers to Dubai Properties, and “you”, “client”, and “user”, refers to you, the user or client of Dubai Properties.
By using the website and our services, you are accepting the practices described in this privacy policy. Your use of the website and our services is also subject to our terms and conditions. This privacy policy may change from time to time. Your continued use of the website after we make changes to this privacy policy will be deemed acceptance of those changes, so please check this policy periodically for updates.
This privacy policy has been developed and is maintained in accordance with all applicable national and international privacy and data protection laws and regulations and specifically, the General Data Protection Regulation (GDPR – European regulations).
1. GENERAL INFORMATION
The personal data of users that are collected and processed through:
Will be under the responsibility and in charge of:
2. HOW WE OBTAIN YOUR CONSENT
By using the Dubai Properties website and interacting with us through any of the available means, you grant your free, specific, informed and unequivocal consent to the processing of your personal data in accordance with this Privacy Policy. This consent is considered granted when performing any of the following activities:
In accordance with the European Union’s General Data Protection Regulation (GDPR), the legal basis for the collection and processing of your personal data in these cases is your express consent, which is understood to be given through clear affirmative actions, such as sending forms or subscribing to our communications. You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent given prior to its withdrawal.
3. TYPES OF DATA COLLECTED
Dubai Properties may collect and process different types of personal data provided directly or indirectly by users when interacting with the website. The data collected can be classified into the following categories, among others:
3.1. Personal data provided voluntarily
This data is collected when the user completes forms available on the website or communicates with us through the channels provided. It includes, among others:
3.2. Contact details: When the user communicates with us through the contact form or through our contact details available on the website, we may collect:
3.3. Subscription data: When you subscribe to the newsletter, we collect:
3.4. Data for quote requests: When the user requests a free quote, we may collect:
3.5. Usage and browsing data: During the visit and navigation through the website, we automatically collect certain data related to user behavior, such as:
3.6. Analytics data: We use analytics tools to better understand how users use the website. This data is collected through cookies or other similar technologies and includes:
4. HOW LONG WE KEEP YOUR DATA
The personal data provided by our users through our website and services will be kept for as long as necessary to provide our services and fulfil the legitimate purposes described in this policy in section 5 or until the user or client stops using our services or requests the deletion of their data. Dubai Properties may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, Dubai Properties may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be asserted after the retention period has expired.
5. PURPOSES OF DATA COLLECTION
Dubai Properties collects and processes users’ personal data in order to provide, maintain and improve the services offered through the website. The legitimate purposes of such collection are detailed below, according to the type of information:
5.1. Personal data: The personal data that the user provides when completing forms, subscribing to the newsletter, requesting a quote or making inquiries is processed for the following purposes:
5.2. Contact details: Contact information is used exclusively for:
5.3. Subscription data: The data collected through the newsletter subscription form is processed for the purpose of:
5.4. Data for quote requests: The information provided when requesting a free quote is used to:
5.5. Usage and navigation data: The data collected automatically during website navigation is processed for the following purposes:
5.6. Analytics data: The data obtained through analytics tools is used to:
6. HOW WE SHARE INFORMATION
Information about our clients is an important part of our business, and we are not in the business of selling it to others. We share client information only as described below.
Third-Party Service Providers. We use third-party services to perform certain functions on our website. Some of these functions and services include hosting our website, sending emails, including marketing emails, and data analysis.
These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.
Email Communications: By providing your email address and subscribing to our newsletter, you consent to receive relevant content, notifications, and information from us. As a result, your email address may be shared with third-party bulk email service providers solely for the purpose of sending you these communications. If you wish to stop receiving emails from Dubai Properties, you can unsubscribe at any time by using the “unsubscribe” link in the emails or by submitting a request through our contact information.
Business Transfers. In the event Dubai Properties creates, merges with, or is acquired by another entity, your information will likely be transferred. Dubai Properties will send you an email or post a prominent notice on our website before your information becomes subject to another privacy policy.
Protection of Dubai Properties and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Dubai Properties, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
7. DATA BREACH NOTIFICATIONS
In the event of a security breach that compromises the confidentiality of the personal data of our users, Dubai Properties undertakes to notify those affected in a timely manner. This notification will be made through the means of contact that have been provided by the user on our website. We will take all reasonable measures to protect the information and remedy any situation that compromises the security of your data.
8. INTERNATIONAL DATA TRANSFER
Dubai Properties may transfer users’ personal data outside the European Economic Area or your country of origin due to the use of hosting, storage and processing services provided by third parties that operate servers located in different countries. These transfers are necessary to guarantee the continuous functioning of the platform and provide an efficient user experience. Although Dubai Properties is based in the European Union, the technological infrastructure used may involve data being stored or processed in jurisdictions with data protection laws that differ from those in Europe or your country of origin.
Dubai Properties is committed to ensuring that all international transfers of personal data comply with applicable data protection regulations, including appropriate security measures to safeguard user information. This includes, among others, the implementation of standard contractual clauses, the assessment of the adequacy of data protection in the receiving country, and compliance with applicable privacy regulations in third-party services.
By using Dubai Properties, users consent to the transfer, storage and processing of their data on servers located outside their country of residence, recognizing that such transfers are necessary for the operation of the platform. Dubai Properties undertakes to take all reasonable measures to protect the integrity and security of personal data during such international transfers.
9. PROTECTION OF YOUR INFORMATION
We grant access to your personal information only to those outside persons or services that have a legitimate need to know it and in accordance with our privacy policy. We adhere to industry-recognized security standards to protect your personal information, both during transmission and in storage. However, it is important to note that no method of transmission over the Internet or electronic storage is foolproof and 100% secure. Therefore, while we at Dubai Properties strive to implement commercially viable data protection methods, we cannot ensure absolute security of your personal information. We undertake not to sell, distribute or transfer your personal data to unauthorized third parties, unless we have your explicit consent or are required by law to do so.
10. PRIVACY RIGHTS
Users who provide information through our website, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and oppose certain processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. These rights are described below:
Users or holders of personal data provided through the website may exercise these rights over their personal data at any time and without limitation by sending their request through our contact information. The request to exercise your rights will be processed and answered within 10 working days of sending the request.
11. PROTECTION OF CHILDREN’S ONLINE PRIVACY
We comply with the requirements of national and international data protection regulations regarding the protection of personal data of minors. We do not collect any information from children under the age of 13 (minimum age allowed to collect and process information without parental or legal guardian consent). If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.
12. THIRD PARTIES
Except as expressly included in this privacy policy, this document only addresses the use and disclosure of information that Dubai Properties collects from you. If you disclose your information to third parties, different rules may apply to their use or disclosure of the information you disclose to them. Dubai Properties does not control the privacy policies of third parties, and you are subject to the privacy policies of such third parties where applicable. Dubai Properties is not responsible for the privacy or security practices of third parties, including those linked to or from the website. Please refer to the privacy policies of any third-party websites or services you access through the website.
13. CHANGES TO PRIVACY POLICY
We reserve the right to change our privacy policy at any time. Changes will be promptly notified to our users and posted on the website. Your continued use of our website following such changes will signify your acceptance of the changes.
14. CONTACT INFORMATION
If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:
Dubai Properties.
Email: info@buyindubai.eu
In Dubai and Oman Properties is your trusted partner in finding the perfect real estate investment in Dubai and Oman. With years of experience and a deep understanding of the market, we help clients from the EU and beyond achieve their dreams of owning luxury properties in one of the world’s most dynamic cities.